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Privacy Statement

Our privaty statement

OPTI-PACK, located at Rhenenstraat 190, 2546TZ The Hague , NL, is responsible for the processing of personal data as shown in this privacy statement. 

Contact information: 

  • PO BOX: 43245 2504AE The Hague, NL 
  • +31 70 3210031
  • Eric Treffers is the Data Protection Officer of OPTI-PACK. He can be reached via 

Personal data we process

 OPTI-PACK processes your personal data because you use our services and/or because you provide these data to us yourself. 

Below you will find an overview of the personal data we process: 

  • First and last name 
  • Gender 
  • Address details 
  • Phone number 
  • Email address 
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by phone 
  • Internet browser and device type 

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years, unless they have permission from parents or guardians. However, we cannot verify the age of visitors. Therefore, we recommend that parents be involved in the online activities of their children to prevent the collection of data about children without parental consent. If you believe that we have collected personal data about a minor without permission, please contact us at, and we will delete this information. 

Purposes and legal basis for processing personal data

 OPTI-PACK processes your personal data for the following purposes: 

  • Handling your payment 
  • Sending our newsletter and/or promotional materials 
  • Being able to call or email you when necessary to provide our services 
  • Informing you about changes to our services and products 
  • Delivering goods and services to you 
  • OPTI-PACK also processes personal data when required by law, such as data needed for our tax returns. 


Data retention 

OPTI-PACK does not retain your personal data longer than necessary to achieve the purposes for which the data is collected. We adhere to the following retention periods for the following categories of personal data: one year.

Sharing personal data with third parties

OPTI-PACK does not sell your data to third parties and will only provide it if necessary for the performance of our agreement with you or to comply w ith a legal obligation. We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality for your data. OPTI- PACK remains responsible for these processing activities. 

Cookies or similar techniques we use

OPTI-PACK only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your user experience. They ensure that the website functions properly and remember your preferences, for example. We can also optimize our website using these cookies. You can opt out of cookies by configuring your internet browser to no longer store cookies. Additionally, you can delete any previously stored information through your browser settings. 

Accessing, correcting, or deleting personal data

You have the right to access, correct, or delete your personal data held by OPTI-PACK. Additionally, you can withdraw consent or object to the processing of your personal data. You also have the right to data portability, meaning you can request us to transfer the personal data we have about you to you or another organization you designate, in a computer file. To exercise these rights or submit a request, please contact us at To confirm your identity, we may ask you to provide a copy of your identification document, ensuring that your photo, MRZ (machine-readable zone), passport number, and Social Security Number (BSN) are blacked out for privacy protection. We will respond to your request promptly, within four weeks. Additionally, if you believe that your privacy rights have been violated, you have the option to file a complaint with the national supervisory authority, the Autoriteit Persoonsgegevens, using this link:

How we secure personal data 

OPTI-PACK prioritizes the protection of your data and implements appropriate measures to prevent misuse, loss, unauthorized access, disclosure, or unauthorized alteration. If you believe that your data is not adequately secured or suspect any misuse, please contact us at

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